BSB30115 Certificate III In Business

CRICOS Course Code: 086833C

Duration: 24 weeks

Purpose: This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

Job Opportunities: Customer Service Advisor, Data Entry Operator, General Clerk, Typist, Word Processing Operator, Administration Assistant, Information Desk Clerk, Receptionist

Entry Requirements: Year 10 or equivalent and 18 years old or over at the time of enrolment

International students: IELTS 4.5 or equivalent

Entry Requirements for the course will depend on the Immigration Department assessment level for the country.  At present, countries are classified from Level 1 to Level 3. See the relevant website from http://www.immi.gov.au/Study/Pages/student-visa-assessment-levels.aspx for more details on Assessment level requirements for your country.

Completion: Upon successful completion of this course, you will receive a nationally recognised BSB30112 Certificate III in Business. Students who do not complete all units may be eligible for a Statement of Attainment for partial completion of the BSB30112 Certificate III in Business.

Units: To gain BSB30112 Certificate III in Business you must successfully complete all the following

Unit Codes

Unit Name

Type

BSBWHS302

Apply knowledge of WHS legislation in the workplace

Core

BSBITU302

Create electronic presentations

Elective

BSBWRT301

Write simple documents

Elective

BSBCUS301

Deliver and monitor a service to customers

Elective

BSBITU306

Design and produce business documents

Elective

BSBITU304

Produce spreadsheets

Elective

BSBADM311

Maintain business resources

Elective

BSBCMM301

Process customer complaints

Elective

BSBWOR301

Organise personal work priorities and development

Elective

BSBFLM303

Contribute to effective workplace relationships

Elective

BSBINN301

Promote innovation in a team environment

Elective

BSBDIV301

Work effectively with diversity

Elective

 

Delivery Methods: This program is delivered entirely off-the-job at the college campus. It contains face-to-face training led by theory classes and practical sessions involving small groups and individual activities.

In addition to scheduled classroom based assessment, students will be required to complete assessment activities or assessment preparation in their personal time and bring it to their next class.

These activities may include but not limited to:

  • Recommended reading by trainers
  • Knowledge quizzes
  • Presentation planning
  • Research exercises where learners learn and are assessed through project-based exercises

Assessments Methods: Includes demonstration, questioning/tests, written assessment, projects and other appropriate assessment methods depending on the unit.

Tuition Fee per course: Please refer to current price list.

Course Delivery Location: Level 1, 108 Margaret Street Brisbane QLD 4000 Australia

Pathways: Students on completing this qualification can choose various pathways. They can either opt to study BSB40212 Certificate IV in Business or BSB51107 Diploma of Management or they might try and look for a job in these areas - Customer Service Advisor, Data Entry Operator, General Clerk, Payroll Officer, Typist, Word Processing Operator, Administration Assistant, Clerical Worker, Information Desk Clerk, Office Junior, and Receptionist.

National Recognition: Queens College recognises relevant qualifications issued by other RTOs. There is no fee for National Recognition. Where the qualification was gained more than 3 years ago we reserve the right to check that competence is current. This may involve the applicant in undergoing a challenge test.

Recognition of Prior Learning (RPL): Is an assessment process that enables an applicant to gain recognition of skills and knowledge regardless of how they were achieved. This may include formal or informal learning, work experience or general life experience. In order to grant RPL, assessors must be confident that the applicant is currently competent against the units of competence in the qualification. The evidence to demonstrate this may include certificates, references from past employers, testimonials from clients and work samples.

Where RPL is granted, you do not have to participate in further training and assessment for skills and knowledge that you already possess. There is a fee for RPL assessment. Further information regarding RPL is available on request.

Overseas experience and qualifications: All applicants seeking to establish the relationship between their overseas qualifications and an Australian education qualification in the Australian Qualifications Framework will be directed to National Office of Overseas Skills Recognition (AEI-NOOSR). AEI-NOOSR is a part of the Australian National Information Centre, part of an international network providing authoritative information and advice on recognition of qualifications.

Once the application has been assessed by AEI-NOOSR the college will then be able to accept and process the internal RPL application.